Thank you very much for purchasing this product.
* “VM600PE” is referred to as “this product” in many parts of this manual.
This manual describes the necessary precautions you should take for safe operation of this product.
Observe these precautions carefully to avoid personal injury, damage, fire, and other problems.
Meaning of symbols
DANGER
Failure to adhere to the precautions listed here carries the high risk of severe injury or death due to fire, electric shock, or other causes.
WARNING
Failure to observe precautions carries the possibility of serious personal injury or death due to fire, electric shock, or other causes.
CAUTION
Failure to observe precautions may result in personal injury due to electric shock or other causes, and may damage other equipment.
Prohibited action
Mandatory action
Situation that needs attention
Notes and reference information
Please use the charging cable included with this product and observe our specified charging conditions.
Usage of other charging cables or failure to observe our charging conditions may cause the battery to overheat, leak, or rupture.
Do not attempt to disassemble, modify or repair this product.
Doing so may cause a fire, electric shock, or product damage.
Malfunctioning is not covered under warranty.
Do not use if there is any leaking.
Usage of other charging cables or failure to observe our charging conditions may cause the battery to overheat, leak, or rupture.
If you notice any abnormalities with this product, stop usage immediately.
If you notice any leaking, discoloration, deformation, or any other abnormalities from past usage, stop usage immediately. Continued use may lead to overheating and rupturing.
If you or your clothes come into contact with any liquid from this product, wash with clean water.
If liquid from the built-in rechargeable battery comes into contact with the skin, it can lead to skin damage.
Liquid from the built-in rechargeable battery can cause blindness if it enters the eye. If the liquid enters the eye, do not rub it. Wash thoroughly with clean water and seek immediate medical attention.
Please use at the set voltage.
Usage outside the set voltage range can cause overheating, ignition, electric shock, or personal injury.
If a foreign object (water, metal chips) enters this product, stop using immediately and remove the battery.
Continuing to use the product as it is may cause a fire or electric shock.
If this product is behaving abnormally, such as generating heat or smoke or strange smells, stop usage immediately. Shut off any connected device(s), and confirm that the product is safe to touch before removing the receiver unit or the USB cable from your PC. Afterwards, please contact your dealer.
Continuing to use the product as it is may cause a fire or electric shock.
Please do not drop or hit this product.
If the product is damaged, stop usage immediately, shut off power to this product and remove the receiver unit or USB cable from your PC. Afterwards, please contact your dealer.
Fires or electric shocks may occur if this product is used when damaged.
Do not put this product in fire.
Breakage may cause fire or injury.
Please do not remove or connect the USB connector with wet hands. In addition, do not modify or forcibly bend the product.
It can cause a fire or electric shock.
Do not place this product in any of the following environments:
This product does not have a waterproof structure. Use or store in a place not exposed to liquids such as water.
Any liquid such as rain, water spray, juice, coffee, steam, and sweat, may cause this product to breakdown.
Cleaning this product
If the body of this product becomes dirty, wipe with a soft, dry cloth.
Using a volatile liquid (such as paint thinner, benzene or alcohol) may affect the material quality and/or discolor this product.
Please note the following for disinfection.
Gently soak a cleaning cloth, such as a microfiber cloth, in the disinfectant solution. Make sure there are no loose droplets and gently wipe the product using the cloth.
After wiping, dry thoroughly and wipe off any residual liquid.
*Do not spray any liquid onto the product directly. Doing so can cause electric malfunctions.
Do not spray any liquid onto the product directly.
Doing so can cause electric malfunctions.
Do not use organic solvents or ultraviolet lights.
Usage can result in deterioration of the housing components or paints, which can cause damage to the exterior.
We recommend the usage of disposable gloves.
Please unplug the USB connector from this product and the PC.
When using any alcohol based products, please check that it is appropriate for the specific purpose and that it is used properly.
Please note that in the event that damage or abnormal operation to the product is caused by the cleaning process, the customer will be fully responsible for the cost of repair.
We recommend that you disinfect your hands before and after using PCs and peripheral devices that are used by multiple people in order to prevent the spread of infection through the equipment.
Please turn off any connected devices.
*When in sleep or hibernation mode, turn off connected devices.
* Please unplug the AC adapter and power cable from the outlet.
This product is a wireless device that can use the entire 2.4 GHz band, and is able to avoid the mobile entity identification device range. The GFSK method is adopted as the radio wave method, and the interference distance is 10 m. The 2.4 GHz band is also used in medical devices, Bluetooth, and wireless LAN devices of the IEEE 802.11b/11g/11n standards.
* Other "radio stations" refer to industrial, scientific and medical devices using the 2.4 GHz band, the same as this product, other radio stations of this type, licensed radio station premises for a mobile object identification system that is used in factory production lines, certain non-licensed low power radio stations, and amateur radio stations.
* ELECOM is not liable for any accidents or any indirect or consequential damage incurred due to the failure of this product.
The following are included in this package. Verify the package to ensure all items are accounted for prior to using this product. While every effort has been made to ensure proper packaging, in the event that any shortage or damage is discovered, please contact the retailer where the product was purchased.
At the time of shipment, it is stored in the receiver unit storage part of the mouse body.
Please remove before use.
Mouse
① Left button
To left click on your PC.
② Right button
To right click on your PC.
③ Wheel
Rotate forward and backward or click like a button to operate your PC.
④ “Back” button
Performs the “Back” function on the Web browser.
⑤ “Forward” button
Performs the “Forward” function on the Web browser.
⑥・⑦ Additional buttons
Any function can be assigned to these buttons.
*At the time of purchase, nothing is set.
⑧ DPI stage switch button
Count number (pointer movement speed) can be changed between 5 levels.
●DPI1: 400dpi
●DPI2: 800dpi (default)
●DPI3: 1600dpi
●DPI4: 2400dpi
●DPI5: 3200dpi
The count number for each stage can be adjusted. To adjust it, please install the EG Tool from our website.
For more information, see "Setting up the ELECOM GAMING Tool (EG Tool)" - "Setting the DPI Stage".
You can assign the function for all the buttons in ① ~ ⑧. To configure the button assignment, please install the EG Tool from our website.
For more information, see "Setting up the ELECOM GAMING Tool (EG Tool)" - "Setting the function of the buttons".
⑨ RGB LED lamps
To configure the lighting, please install the EG Tool from our website. For more information, see “Setting up the ELECOM GAMING Tool (EG Tool)” - “Setting up lighting”.
To set the count number, please install the EG Tool from our website.
For more information, see "Setting up the ELECOM GAMING Tool (EG Tool)" - "Setting the DPI Stage".
⑩ Notification LED
⑪ USB Type-C port
Port to connect the supplied charging cable.
⑫ Lift cut-off distance sensor
When you lift the mouse, the sensor detects the LoD (Lift off Distance).
The LoD (Lift off Distance) can be changed. To adjust it, please install the EG Tool from our website.
For more information, see “Setting up the ELECOM GAMING Tool (EG Tool)” - “Optimize the lift-off distance for the mouse pad”.
⑬ Optical sensor
This sensor will detect the mouse movements when you move the mouse.
* The sensor uses invisible (transparent) light. Please note that direct viewing of the light source may hurt the eyes.
⑭ Power switch
When using it with wireless connection, turn the power on / off on the mouse body.
⑮ Receiver unit storage part
The receiver unit can be stowed here when it is not being used with the mouse or it is being wirelessly connected.
Receiver unit
⑯ USB connector
Connects to the PC USB-A port
Using in wireless mode
1.Charging the battery
1) Connect the USB Type-C connector of the charging cable supplied to the USB Type-C port of this product.
2) Connect the USB-A connector on the included charging cable to the USB-A port on your PC.
3) Turn on the power of the PC, if it has not been already switched on.
The notification LED will blink green and charging will begin. When charging is complete, the green light will remain lit up.
It takes about 5 hours for the product to be fully charged.
If the notification LED does not turn solid green after the prescribed charging time, disconnect the charging cable and cancel charging. Otherwise, this can cause overheating, rupturing or fires.
2. Turn the power ON
1) Slide the power switch on the underside of this product to the ON position.
The notification LED will light up red for 3 seconds. The RGB LED will also light up for 3 seconds in different colors depending on the DPI count in use.
* The LED will blink red when the remaining charge is low.
Power-saving mode
When the mouse is left untouched for a fixed period of time while the power is ON, it automatically shifts to power-saving mode.
The mouse returns from power-saving mode when it is moved.
* Mouse operation may be unstable for 2-3 seconds after returning from the power-saving mode.
3. Connect to a PC
1) Start up your PC.
Please wait until your PC has started up and can be operated.
2) Connect the receiver unit and charging cable to the receiver extension adapter and insert them into the USB-A port of your PC.
When removing the receiver unit
This product supports hot plugging. You can remove the receiver unit even when the PC is running.
3) The driver will be automatically installed, and you will then be able to use the mouse.
You can now use the mouse.
Using in wired mode
1. Connect to a PC
1) Connect the USB Type-C connector of the charging cable supplied to the USB Type-C port of this product.
2) Start up your PC.
Please wait until your PC has started up and can be operated.
3) Connect the USB-A connector on the included charging cable to the USB-A port on your PC.
4) The driver will be automatically installed, and you will then be able to use the mouse.
You can now use the mouse.
You will be able to assign functions to all the buttons, and setup the DPI count and light by installing the settings software “EG Tool”. Please continue to "Setting up with ELECOM GAMING Tool (EG Tool)".
There are 2 mouse feet products that can be attached to the bottom of this product. (For use with the 2-Mode system, and spares for replacement).
The glide of the mouse can be adjusted to your liking by changing the area of the mouse feet.
* Please peel off the blue protective film before attaching the mouse feet.
If you are concerned about the wearing down or scratches on the mouse feet caused by use of this product, you can replace them with the spares to maintain optimal gliding.
To replace, remove the mouse feet from the groove as shown in yellow in the image below.
Replacement mouse feet are also available for sale separately.
Mouse feet: M-S-VM600
This product comes with a full cover grip sheet that can cover the entire mouse.
1) Before applying the grip sheet, remove dust and dirt from the surface with the included cleaning cloth.
2) Align the grip sheet for the main unit with the middle line and attach it to the red line.
3) Apply slowly so that the position of the RGB LED lamp is in the center of the hole.
4) Apply while slowly stretching out the wrinkles.
5) Affix according to the red line, then apply according to the hole of the side button.
6) Affix while filling in the gap in the red line part.
7) Apply the remaining part(s) while slowly stretching out the wrinkles.
8) Paste the opposite side while stretching the wrinkles to match the red line as well.
9) Attach the grip sheet for the left button and the right button to match the position of each button.
10) Affix the grip sheet to the top button.
11) Affix the grip sheet to the “back” and “forward” buttons.
12) You can also attach a grip sheet to the RGB LED lamp part.
You can use it however you like.
13) You can also attach a grip sheet to the bottom of the receiver extension adapter.
It can be used as a non-slip surface when the receiver extension adapter is placed on the desk. You can use it however you like.
When peeling off the grip sheet from the left and right buttons, peel it off from the inside of the mouse.
If you try to peel it off from the outside forcibly, the button may be damaged.
Please replace with new ones if the surface is worn down or if the adhesive has lost its strength.
Full cover grip sheet is available for sale separately.
Mouse grip sheet: M-G-VM600
Once you have downloaded and installed the EG Tool from our website, you can assign or disable functions to all buttons, set DPI, set polling rate, and configure RGB LED lamps.
■ Getting the EG Tool
Access ELECOM’s website as shown below and download the latest version of the application.
> The download page is here
■ Installing the EG Tool
Before installing
1) Unzip the downloaded file 'EG_Tool_Vxxx.zip' (xxx is different depending on the version) to your desktop, etc.
* Depending on your operating environment, clicking on “Open file” after download may cause it to unzip.
2. Double-click on ”EG_Tool_Vxxx.exe” (xxx is different depending on the version) in the unzipped folder.
3) The installer will start up.
Click on the “Yes” button when the “User Account Control” window appears.
4) Click on “Next >”.
5) Click on “Install”.
6) Click on “Finish”.
This completes the installation of the EG Tool.
* If you click "Launch EG Tool", EG Tool will start.
■ Running the EG Tool
1) To run EG Tool for the first time, double-click the "EG Tool" icon created on the desktop.
2) The EG Tool setting screen will appear.
If you start the EG Tool without connecting the device, you will "No device detected". When the product is connected, various setting screens are displayed.
■ About the EG Tool setting screen
① Profile setup
You can register the current settings as a profile. By switching between multiple profiles, you can change multiple settings at once.
For details, please refer to “Setting up a profile”.
② Menu button
Click on the menu button and select “Check for Updates” to check the EG Tool version information.
③ Charge status display
Displays the charging status of the mouse.
④ Button setting
Select the button and set the function assignment, disable, etc.
* For details, please refer to "Setting the function of the buttons".
⑤ DPI stage setting section
Sets the DPI of the mouse.
*For details, please refer to "Setting the DPI Stage".
⑥ Polling rate setting section
Sets the mouse’s polling rate.
* For details, please refer to "Setting the Polling Rate".
⑦ Lighting setting
Set the color and lighting method of the LED lamp of this product.
* For details, please refer to “Setting up lighting”.
⑧ Mouse pad optimization setting section
Sets the lift-off distance sensor to match the mouse pad.
* For details, please refer to "Optimize the lift-off distance for the mouse pad".
⑨ Lift cut-off sensor setting section
Mouse pad optimization
Sets the lift-off distance sensor to match the mouse pad.
* For details, please refer to "Optimize the lift-off distance for the mouse pad".
Lift-off distance
Adjusts the distance at which sensor movement detection is disabled when the mouse is lifted.
* For details, please refer to "Set the lift-off distance".
⑩ Maintenance section
Performs a firmware update.
* For details, please refer to "Update the firmware".
■ Setting the function of the buttons
When you click each of the items from 1~8, the number of the corresponding button lights up on the mouse illustration on the right side, and the setting item is displayed in the submenu. (The setting items are common to each button.)
● Mouse
Sets the mouse action for the selected button.
Select "Mouse" and select one of the actions displayed in the list.
“Left Click”
Sets the selected button to act as the left-click button.
The button assigned to left click cannot be assigned to another function if left click is not assigned to another button.
If you try to make changes, you receive the following warning message:
“Right Click”
Sets the selected button to act as the right-click button.
“Middle Click”
Sets the selected button to act as the wheel-click button.
“Button 4 (back)”
Set the selected button to button 4 (the "back" action in the web browser).
“Button 5 (forward)”
Set the selected button to Button 5 (the "forward" action in the web browser).
"Change DPI Stage"
Sets the selected button to the DPI Stage Switching button.
DPI settings can be saved in 5 stages.
The settings are automatically saved in the mouse's main unit memory and are reflected immediately.
*For details, please refer to "Setting the DPI Stage".
● Keyboard
Sets the keyboard operation for the selected button.
1) Select "Keyboard".
The keyboard input screen appears.
2) Press the key you want to assign on your keyboard.
If you are unable to type from the keyboard, click the software keyboard icon to the right of the input field.
When the Windows on-screen keyboard appears, click the key you want to type.
3) Click on “OK”.
The setting screen of the selected button switches to the display of the set function.
● Media
Set the selected button to a multimedia action.
Select “Media” and select one of the actions listed.
“Play/Pause”
Plays the media player. Pressing it while the media is playing will pause it.
“Previous track”
Go back to the previous track/capture/file in the media player. *
“Next track”
Go to the next track/capture/file in the media player. *
“Volume up”
Increase Windows® system volume.
“Volume down”
Decrease Windows® system volume.
“Mute”
This key mutes audio output for the entire system.
Audio unmutes when it is pressed again.
* It may not work depending on the media player you use.
● Disabled
Disables the selected button.
● Restore default settings
Restore the selected button to factory settings.
■ Setting the DPI Stage
DPI (Dot Per Inch) indicates the movement of the cursor when the mouse is moved by 1 inch, in dots. The higher the DPI number, the greater the range and speed at which the pointer moves relative to mouse movement.
With this mouse, DPI can be set to up to 5 stages and you can switch between them.
● Change the count of the DPI stages
Click next to "Number of DPI Stages" to increase the number of DPI stages. Up to 5 DPI stages will be created.
to reduce the number of DPI stages. The minimum is one. The number of DPI stages cannot be 0.
When switching to each DPI stage, the RGB LED on the mouse lights up for 3 seconds with the corresponding color.
●DPI 1: Red
●DPI 2: Purple
●DPI 3: Indigo
●DPI 4: Green
●DPI 5: Yellow
● Setting DPI
You can set the DPI for each DPI stage. Click next to each DPI stage to increase the DPI count by 100.
You can also use the slide bar to set the DPI value. Click to decrease the DPI count by 100.
DPI can be set in units of 100 between 200~26000.
■ Setting the Polling Rate
The polling rate indicates the frequency (Hz) with which mouse operations are communicated with the PC. The higher the polling rate, the faster the response speed and smoother the cursor movement, but this will increase CPU usage and mouse battery consumption.
The values that can be set in wired and wireless modes are different.
Wired mode
125 Hz / 250 Hz / 500 Hz / 1000 Hz (Initial value)
Wireless Mode
125 Hz / 1000 Hz (Initial value)
Click a setting to set it.
■ Setting up lighting
Set the color and lighting method of the RGB LED lamp.
● Choosing lighting effects
Select the lighting effect you want to set from the pull-down menu.
"Rainbow"
Lights up in a colorful manner.
“Breathing”
Flashes alternately with up to two specified colors*.
"Static"
Lights up with the specified color.
"Fix to random color"
A random color is selected.
“Off”
Turn off the lighting feature.
* To specify a color
1) Click the color display part of each setting screen.
2) Click the button of the color you want to set.
The configuration history shows the colors you have set in the past.
* To cancel the setting, click “CANCEL”.
3) If there is no color you want to set on the setting screen, click "DETAILS".
The advanced setting screen will appear.
① Drag the pointer on the slide bar and choose a color tone.
② Check the density in the display area and click the optimal color position. (You can click as many times as you like)
③ Click “APPLY”.
The applied color will be reflected in the color display part of step 1.
* To cancel the setting, click “CANCEL”.
■ Optimize the lift-off distance for the mouse pad
Sets the lift-off distance sensor to match the mouse pad.
Mouse pad optimization is disabled by default. When making optimizations, please clear the "Disable Mouse Pad Tuning" check box.
1) Hover the mouse over the mouse pad you want to optimize and click “START”.
2) Start optimization.
Do not move the mouse for a while and let it stay still.
3) When the next screen is displayed, click “OK”.
If the optimization fails, the following screen is displayed.
Set the lift-off distance to a higher level and press the “RETRY” button to run the optimization again.
Pressing Cancel will automatically disable it and give you the highest lift-off distance.
■ Set the lift-off distance
Adjusts the distance at which sensor movement detection is disabled when the mouse is lifted.
Drag the pointer on the slide bar to adjust the height.
Depending on the usage environment, setting it too low may prevent the mouse from operating. In that case, adjust it using the left and right keys on the keyboard.
■ Setting up a profile
You can register the current settings as a profile. By switching between multiple profiles, you can change multiple settings at once.
● Creating a profile
Saving the current settings with a name.
1) Click in the Profile Settings section.
2) Enter a profile name and click “CREATE”.
3) The newly created profile name is displayed in the profile settings section.
● Switching between profiles
By switching between profiles, you can change the settings together.
1) Click the name of the profile you want to set.
2) After "Applying settings" is displayed, it will switch to the selected profile.
● Change the profile name
Changes the name of the currently displayed profile.
1) Click on the profile name you want to change and select "Rename".
2) Input the name of the profile and click on the “OK” button.
● Delete a profile
Selects the profile you want to delete and delete it.
1) Click on the name of the profile you want to delete and select "DELETE".
2) Click “Delete” on the confirmation screen.
● Revert the settings
Restore the EG Tool to its factory settings. All profile settings are erased.
1) Click in the Profile Settings section.
2) Click “RESTORE TO DEFAULT” on the confirmation screen.
■ Update the firmware
Updates the EG Tool firmware to the latest version.
1) Connect this product to a PC (both wirelessly and wired).
2) Click “Update” in the maintenance section
3) Click on the “Yes” button when the “User Account Control” window appears.
4) Click “START UPDATE” on the update screen.
5) On the update completion screen, click “Finish”.
Connection method | USB 2.4 GHz wireless (USB wired when connected via cable) |
---|---|
Supported OS | Windows11, Windows10, Windows 8.1 * Update for each new version of the OS or the installation of a service pack might be required. |
Communication method | GFSK |
Radio frequency | 2.4 GHz |
Radio wave range | When used on magnetic surfaces such as metal desks: approximately 3 m / 9.8 ft When used on non-magnetic surfaces such as wooden desks: approximately 10 m / 32.8 ft * These values were obtained in ELECOM's test environment and are not guaranteed. |
Sensor | PixArt PAW3395 + LoD sensor |
Resolution | 100-26000 DPI (can be set at intervals of 100 DPI) |
Maximum tracking speed | 650 IPS |
Maximum detected acceleration | 50 G |
Polling rate | Maximum 1000 Hz |
Switch | Magfinity Optical Switch |
Dimensions | Mouse: W67 x D124 x H42 mm / W2.6 x D4.9 x H1.7 in. Receiver unit: W13 x D24 x H6 mm / W0.5 x D0.9 x H0.2 in. |
Cable length | Approximately 1.5 m / 5 ft |
Continuous operating time: | Approximately 95 hours |
Weight | Mouse: approximately 75 g / 2.64 oz Receiver unit: approximately 2 g / 0.07 oz |
Accessories | USB Type-C® — USB-A Paracord Charging Cable (approx. 1.5 m / 5 ft) ×1, Receiver Extension Adapter ×1, 2-Mode System Additional mouse feet ×1, Replacement Spare mouse feet ×1, Full Cover Grip Seat ×1, Cleaning Cloth ×1, V custom logo sticker ×1 |
Do not spray any liquid onto the product directly.
Doing so can cause electric malfunctions.
Never apply hot water.
Doing so can cause electric malfunctions.
Do not use organic solvents or ultraviolet lights.
Usage can result in deterioration of the housing components or paints, which can cause damage to the exterior.
We recommend the usage of disposable gloves.
Please unplug the USB connector from this product and the PC.
When using any alcohol based products, please check that it is appropriate for the specific purpose and that it is used properly.
Please note that in the event that damage or abnormal operation to the product is caused by the cleaning process, the customer will be fully responsible for the cost of repair.
We recommend that you disinfect your hands before and after using PCs and peripheral devices that are used by multiple people in order to prevent the spread of infection through the equipment.
Gently soak a cleaning cloth, such as a microfiber cloth, in the disinfectant solution. Make sure there are no loose droplets and gently wipe the product using the cloth.
After wiping, dry thoroughly and wipe off any residual liquid.
*Do not spray any liquid onto the product directly. Doing so can cause electric malfunctions.
① Check that the mouse is turned ON.
② Check whether the charge on the rechargeable battery has become low.
③ Change the positions of the PC and the mouse.
Average radio wave range
Non-magnetic surface (such as wooden desks): approximately 10 m
Magnetic surface (such as steel desks): approximately 3 m
* These values were obtained in ELECOM's test environment and are not guaranteed. The 2.4GHz band signal may be shorter depending on the environment you use it in.
④ Please reboot the PC.
⑤ Please update your PC’s OS to the latest version.
⑥ Please change the receiver unit connection.
Depending on the specifications of the PC's USB port or USB hub, other USB 3.0 devices used simultaneously with the mouse may generate noise that can worsen the 2.4 GHz signal in the vicinity.
Examples of USB devices that may degrade the 2.4 GHz band signal
You may be able to improve the situation with the following method.
Connect the mouse receiver unit to another USB port away from other USB 3.0 devices that are simultaneously in use.
Connect the mouse receiver unit to a USB 2.0 USB hub or extension cable.
1) Click the "Start" button at the bottom of the screen.
2) Click “All Apps”.
3) Click “Windows Tools”.
The “Windows Tools” screen will appears.
4) Double-click "Control Panel".
5) Click "System and Security".
6) Click “Power Options”.
7) Click "Change plan settings" to the right of the item selected in "Power Plan".
8) On the "Edit Plan Settings" screen, click "Change advanced power settings".
9) On the "Power Options" screen, click the "+" mark in "USB settings" from the list, and then click the "+" mark in "USB selective suspend settings".
10) In the drop box next to "Setting", select "Disabled".
If you are using a laptop, there are two items instead of "Setting": "On battery" and "Plugged in". In that case, please set the "Plugged in" setting to "Disabled".
11) Click "OK" to confirm the settings.
12) Click the “X” (close) in the upper right corner to close “Edit Plan Settings”.
1) Right-click the start button at the bottom left of the screen, click “Power Options”, and then click "Additional Power Settings" under "Related Settings" on the right side of the "Power & sleep" screen.
2) Click "Change plan settings" on the right side of the item selected in "Power Plan".
3) On the "Edit Plan Settings" screen, click "Change advanced power settings".
4) On the "Power Options" screen, click the "+" mark in "USB settings" from the list, and then click the "+" mark in "USB selective suspend setting".
5) In the drop box next to "Setting", select "Disabled".
If you are using a laptop, there are two items instead of "Setting": "On battery" and "Plugged in. In that case, please set the "Plugged in" setting to "Disabled".
6) Click "OK" to confirm the settings.
7) Click the "X" (close) in the upper right corner to close "Edit Plan Settings".
1) Right-click the Start button at the bottom left of the screen, and then click “Power Options”.
2) Click "Change plan settings" on the right side of the item selected in "Power Plan".
3) On the "Edit Plan Settings" screen, click "Change advanced power settings".
4) On the "Power Options" screen, click the "+" mark in "USB settings" from the list, and then click the "+" mark in "USB selective suspend setting".
5) In the drop box next to "Settings", select "Disable".
If you are using a laptop, there are two items instead of "Settings": "Battery Operated" and "Connect to a Power Source". In that case, please set the "Connect to a power source" setting to "Disable".
6) Click "OK" to confirm the settings.
7) Click the "X" (close) in the upper right corner to close "Edit Plan Settings".